PRIVACY POLICY
disclaimer -
At Bristol Rovers Community Trust, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect when you book or register for one of our sessions, programmes or activities, how we use that information, and how we keep it secure.
Information We Collect
When you make a booking or register for an activity with Bristol Rovers Community Trust, we may collect information, We only ask for information that is relevant to managing your booking, delivering our activities and communicating with you.
How We Use Your Information
We use your personal information to: Process and manage your bookings, Register participants for sessions, programmes and activities, Communicate with you about your booking, Contact you about changes, cancellations or important information relating to a session, Respond to enquiries and requests, Manage refunds and other booking-related matters, Maintain accurate booking and participation records Improve the services and activities we provide.
Information provided through our booking process will be stored and managed through Abler, our booking system.
This allows us to securely manage bookings, participant information and related communications.
Where you have opted in to receive marketing or other communications from Bristol Rovers Community Trust, your contact information may also be added to our mailing list. Our mailing list is used to send relevant information about our activities, programmes, events, opportunities and other communications from Bristol Rovers Community Trust. You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us.
How We Use Your Information
Bristol Rovers Community Trust will not sell, rent or share your personal information with external third parties, partners or organisations for their own purposes. Your information will only be accessed and used by Bristol Rovers Community Trust and the systems we use to manage bookings and communications, such as Abler and our mailing-list provider.
There may be exceptional circumstances where we are required to share information with an appropriate organisation or authority. This may include situations involving safeguarding concerns, the safety or welfare of a participant, suspected criminal activity, or where we are legally required to provide information to the police or another statutory authority.
Where such circumstances arise, we will only share information that is necessary and appropriate to address the concern or meet our legal obligations.
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*We may update this Privacy Policy from time to time to reflect changes to our services, systems or legal requirements. Any updated version will be published on our website.